Water softeners prevent the build-up of minerals (scale) on the inside of pipes, fixtures, and hot water heaters. Softeners also help lengthen the lifespan of some appliances and reduce or prevent mineral spots on glassware. The best part? Water softeners are nice to your skin, leaving it soft and conditioned.  

If you have a tankless water heater a softener is highly recommended. Hard water buildup can decrease the efficiency of your tankless water heater and corrode and break down the components inside.

A water softener is a filtration system that works to remove high concentrations of calcium and magnesium that cause hard water. When water flows through a water softener, the system filters out these hard water minerals and the softened water then leaves the water softening system to flow through plumbing.

When you choose our water softener installation services, we'll assess your needs based on factors like water hardness, household size and budget. Together, we'll help you select the right size and type of water softener for your home.

The installation can take about 3-4 hours, this is just an estimate as each project varies. The technician can give you a better estimate once they determine the scope of the install.

The water softener tank itself usually takes up 1–2' of space near your water tank, and can be as tall as 4–5' depending on its capacity. The service tech will match your home plumbing and household needs with the right size of tank.

The softener is best to be installed as close to the source of the water as possible. We'll install it near your water tank.  

ATCO Energy softeners are compatible with all brands of water tanks and our advisors will make sure you get the correct unit for your space!

We'll take care of all the set-up and clean-up, so there's not a lot you need to do. Just locate your water tank prior to the visit and make sure there is easy access for the specialist to work. We'll take care of the rest!

The price of whole home water softener installation depends on the type and capacity of the system being installed. Expect to pay between $1,000 and $3,000 (or more for large or high-capacity systems). The service technician will go over the entire cost and scope of work with you before they begin.

We suggest installing the water softener near the point of entry for your water supply, typically in a basement or utility room, ensuring that all the water entering your home is treated.

While some homeowners attempt DIY installations, we highly recommend hiring a professional plumber for this job. Our pro plumbers will ensure a proper and efficient setup. This helps avoid potential warranty issues and ensures optimal performance.

The installation duration varies, usually taking a few hours to a full day, depending on your plumbing setup and the specific water softener model we're installing.

We will bring all the necessary tools and equipment for installation. You won't need to worry about this — just leave it to us.

Regular maintenance is crucial for optimal performance. We recommend adding salt as needed. Your water softener installer will inform you of any maintenance required. ATCO Energy can also handle maintenance services, including resin bead cleaning or replacement, typically every few months.

Softened water is safe to drink. However, we can install a bypass valve, ensuring you have a separate tap for untreated water if that's your preference.

After we install your water softener, you should notice softer-feeling water and reduced scaling on fixtures and appliances. If you have any concerns, don't hesitate to reach out, and we'll be happy to check the system's performance.

Not at all! Our home services are available to everyone, whether you’re an energy customer with us or not.