Home Protection Plans

Whole Home Protection Plan

Comprehensive home protection for total peace of mind.

What to expect

Pricing

Frequently asked questions

A comprehensive home protection plan is so much more than a warranty. Designed to protect your home from unexpected repairs and help homeowners take control, you’re covered on all angles.  

Benefits include:  

  • Peace of mind

If you're asking, “How will I pay for sudden home expenses?”— the Whole Home Protection Plan is your answer. When an unexpected breakdown happens, we want you to be thinking about next steps — not worrying "How will I pay?”

  • Affordable  

For a low monthly fee, you can effectively cap home system and appliance repairs at $50 per issue. If they’re broken beyond repair, we’ll even contribute to the costs of replacement* to help you source a new product. Being a homeowner just got a lot more affordable.  

  • Simple claim process  

Your warranty claim process shouldn’t be more complicated than paying out of pocket. We’ve designed a plan that makes it easy to claim. Just submit a request, and we’ll dispatch a vetted, qualified service technician within 48 hours.  

*Conditions apply. See your contract for more information.

The Whole Home Protection Plan combines the coverage of the Appliance Protection Plan and the Home Systems Protection Plan to create a supercharged warranty subscription. With it, the biggest culprits for costly breakdowns in your home are protected!    

The warranty covers:    

Appliances  

  • Dishwasher    
  • Refrigerator    
  • Stove    
  • Washer    
  • Dryer    

Home Systems  

  • Plumbing    
  • Electrical    
  • Central Heating    
  • Air Conditioning    
  • Hot Water Tank Components (owned units)

Call us at 1-888-865-9711 to start a claim. Our warranty advisors are ready to take your call 24/7.    

Our team will dispatch a qualified service tech to your address within 48 hours. If the issue affects your heating system during November through March, we’ll be there even sooner. Don’t worry — we won’t leave you out in the cold.

Yes. The technician will charge you a $50 fee during the service appointment. This fee is only charged once per repair issue.    

With ATCO Energy protection plans, you can mitigate the amount you’ll pay for repairs, giving you peace of mind.

You can claim a maximum total amount of $20,000 per year. That’s comprised of a $10,000 limit for all appliances and $10,000 for all home systems. See your contract for more information.

Yes! ATCO Energy Home Protection Plan warranties cover the appliances and systems you have today. Your aging appliances, plumbing, electrical, hot water tank, central heating and cooling system deserve warranty coverage too. If they’re working when your warranty coverage begins, you’re covered for repairs.    

If your home system or appliance is broken beyond repair, it’s time to think about a replacement. We’ll contribute to the replacement costs for irreparable products less than 15 years old. You’ll get a cash settlement of the lesser of the repair cost or the current retail cost of a replacement product of like kind and quality, up to $2,000.  

See your contract for more information.

We’ve all heard stories of that pesky neighbour who builds a fence on your side of the property line. Have you heard the one about the contractor who caused damage and refused to fix it? What can you do when someone has legally wronged your property?    
Protecting your home doesn’t start and end with appliances and home systems. As your greatest asset, your home should be protected on a legal level too.    

Included with your protection plan is access to an unlimited legal support hotline. Call 1-888-865-9711 any time to get support and answers on legal issues relating to your home.

Take back control of your home to-do list! The Ask a Home Inspector Subscription is a unique service offering for homeowners to learn more about their home.  

The subscription includes 12 monthly virtual check-ins with a Certified Home Inspector. These 15-minute calls happen via video or phone to help you understand and fix issues around your home.  

With expert advice, planning upgrades, maintenance, repairs and projects is easier than ever. Our goal is to support you however you need, so that you feel empowered to tackle that DIY — or call in a pro — when necessary.

You can terminate your warranty with ATCO Energy at any time. A $50 cancellation fee will be charged upon cancellation. 30 days' notice is required.

There is a 30-day waiting period to make a claim on your Whole Home Protection Plan, starting the day you sign up. Once the 30 days have passed, the warranty in your protection plan will be fully active and open to claims.

Not at all! Our home protection plans are available to everyone, whether you’re an energy customer with us or not.

Here are the full Terms & Conditions for the ATCO Energy Whole Home Protection Plan. Terms & Conditions are subject to change.

Why ATCO Energy?

When you choose ATCO Energy, you’re choosing trusted professionals who deliver every time. Here’s what sets us apart:

Vetted pros:

We handpick the best local experts, ensuring they meet strict standards for skill, trustworthiness and reliability. ‍

Alberta proud

Our pros are from your community—local, certified and committed to exceptional service.

Safety first

Every technician is insured, certified and trained to prioritize the safety of your home and family.

Guaranteed peace of mind

We stand by every job with fair pricing, clear communication and guaranteed work quality.