Our Power + Protection Bundle is a 3-year plan that includes home energy rates and our Appliance Protection Plan.
The Power + Protection Bundle is only available to customers who sign up for both electricity and natural gas services with ATCO Energy. But even if you have only one energy type, you can still sign up for our Home Protection Plans.
Once you sign up for our Power + Protection Bundle, we’ll call you to activate your Appliance Protection Plan. With this bundle, you get the first year of your 3-year Appliance Protection Plan for free. You’ll immediately have access to unlimited homeowner legal assistance by phone, our Certified Home Inspector, and special discounts on our home services.
Your warranty membership covers you when your dishwasher, refrigerator, stove, washer and dryer have a sudden breakdown. It covers $10,000 per year across all appliances for repairs and replacements. This includes both parts and labour.
Our service techs will try to fix the issue. If it can’t be fixed, it may be time for a new appliance.
On unfixable appliances less than 15 years old, this warranty will contribute to your appliance replacement costs. You'll receive a settlement equal to either the cost of repair or the price of a similar replacement product, whichever is lower. The maximum payout for replacements is $2,000. Check your contract for more information on replacement contributions.
Yes, there’s a $50 fee per repair issue. This caps repair costs at $50 per breakdown if you stay within the yearly coverage amount. You're covered up to a maximum coverage amount of $10,000 total across all your covered appliances. That’s comprised of $2,000 per appliance type per year. See your contract for more information.
Call 1-888-865-9711 to initiate your claim. We’re available 24/7 to take your report and arrange for service. Within 48 hours (about 2 days) of your claim report, a qualified appliance technician will be dispatched to your home. We move quickly to get your core home appliances back up and running sooner.
Yes, you can cancel your Appliance Protection Plan at any point in time. A $50 cancellation fee will apply.
Included in your Appliance Protection Plan is access to an unlimited legal support hotline. Call 1-888-865-9711 any time to connect with our experienced lawyers to get answers on legal issues relating to your home.
One of our Customer Care Advisors will reach out to you by phone to get the final information to setup your Power + Protection Bundle. A credit card will be required for the Appliance Protection Plan portion of the Power + Protection Bundle.