For many Alberta homeowners, finding trustworthy contractors can be a real challenge. Take Erin, for example.
Last year, her roof began to leak. She searched online, compared a few quotes, and finally chose what seemed like a good option. But halfway through the job, the roofer stopped showing up. Calls went unanswered, and the work was left incomplete.
Now, Erin is left dealing with a bigger problem—and a lot of worry. She needs a trustworthy and reliable pro to get the job done.
That’s where ATCO Energy Home Services comes in.
What does vetted pros actually mean?
When we talk about “vetted pros,” we mean vendors who go through a detailed process to make sure they’re reliable. It’s not just about background checks—our vendors have proven experience and a strong reputation in the community.
Our rigorous vendor selection process
At ATCO Energy Home Services, we take hiring seriously. We make sure every vendor we work with meets strict standards. Here’s what that process looks like:
Health and safety reviews
- Safety is a top priority. Every vendor goes through a full health and safety review to ensure they follow industry rules and keep both their team and your home safe.
Background checks for technicians
- We want you to feel safe inviting someone into your home. That’s why all our technicians undergo background checks to confirm their trustworthiness and qualifications.
Market reputation checks
- We look at what other customers are saying. Vendor reviews and feedback help us pick those with a strong, positive track record.
Fair pricing assessment
- There is no additional cost to book through ATCO Energy Home services. Full stop. No additional service charges, finder’s fees or "convenience” fees either!
- While we don’t guarantee the lowest price, we make sure vendors offer fair and competitive rates in the market. We focus on providing good value for your money.
Guaranteed quality and peace of mind
With ATCO Energy Home Services, you don’t have to worry about poor work or untrustworthy service. Our vendors guarantee their work, so you get:
- Guaranteed work – No dealing with poor repairs or disappearing service providers.
- Fair pricing – Quality service at competitive rates.
Simplified process to save you time
Looking for reliable contractors can be time-consuming. With ATCO Energy Home Services, you only need to make one call or click to connect with trusted vendors who meet our high standards. This makes the process simple and easy.
What happens after Erin books with ATCO Energy Home Services?
After her past experience with unreliable contractors, Erin was nervous about hiring someone to redo the plumbing in her bathroom. But booking with ATCO Energy Home Services was a different story. The process was quick and easy, and within minutes, Erin had scheduled an appointment with a top plumber in her neighbourhood.
On the scheduled day, the ATCO Energy-approved plumber arrived right on time. They worked efficiently, replacing outdated pipes and ensuring everything was up to code. By the end of the day, Erin had a fully functional bathroom with sparkling new plumbing. It felt like a weight had been lifted off her shoulders—finally, a contractor she could trust!
What if something unexpected happens?
Two weeks later, Erin noticed water pooling on the bathroom floor. At first, she worried she was back to square one, but then she remembered ATCO Energy Home Services’ guarantee. She called the team, and they sent the plumber back out promptly.
The plumber identified the issue: a rare pressure imbalance in the pipes, something that could only show up after regular use. He explained everything clearly, made adjustments to the system, and double-checked every connection before leaving.
Why ATCO Energy Home Services stands out in Alberta
Unlike random online platforms or one-time contractors, ATCO Energy Home Services does the hard work for you. Every vendor we work with is:
- Professional – Trained, certified, and experienced.
- Reliable – Committed to doing quality work and standing by their service.
- Safe – Thoroughly checked for health, safety, and background issues.
Choosing ATCO Energy Home Services means confidence
When you choose ATCO Energy Home Services, you are not just hiring someone to fix your home. You're choosing a trusted partner who cares about your home’s safety and quality. We’ve done the research, so you can skip the hassle and focus on enjoying your safe and comfortable space.
Explore our home services today
Monthly offers
Want to save even more on top-quality home services? Check out our monthly offers for great deals on home maintenance, repairs, and installations.
Frequently asked questions
Do I need to be an ATCO Energy customer to access home services?
Not at all! Our home services are available to everyone, whether you’re an energy customer with us or not.
However, having both your energy and home services with us means more opportunities to save. We offer bundles and promotions regularly, including monthly offers on home services. Plus, it's convenient to have a single, trusted provider for your home on speed-dial.
We're ready to leap into action for quick fixes, full renovations, better energy rates and total home protection when you need it.
How do I know I’m getting a reliable contractor?
Every ATCO Energy Home Services vendor goes through a careful vetting process. This includes background checks, health and safety reviews, and customer feedback assessments.
What happens if I’m not happy with the service?
We stand by our vendors’ work. If you have concerns, let us know, and we’ll work to resolve them quickly.
Are ATCO Energy Home Services vendors insured?
Yes, all vendors must obtain proper insurance to protect your home and investment.
How do I book a service?
Booking is easy! Just visit our home services page and choose the service you need. Submit a request and we'll take it from there.
Do you offer discounts or promotions?
Yes! Check out our monthly offers to see current deals on home services. Our offers make home maintenance easy with seasonal services delivered and on sale right when you need them. Check the offers page regularly to see deals on HVAC, arborist, solar and more.
What happened to Rümi Home Services?
ATCO Energy Home Services is the next evolution of Rümi Home Services. As sister brands, ATCO Energy and Rümi have supported Albertans with home happiness by providing great value, excellent customer service and reliable solutions.
A fresh chapter is here. Rümi is now part of ATCO Energy, bringing the same trusted home services you rely on under a new name. While our look has changed, our commitment to quality, safety and expert service remains exactly the same.
